After several years of developing websites for a variety of customers, we noticed a common, recurring problem. In fact, this problem was not just with our customers; it’s a generalized affliction affecting most websites. It goes by a few different names: “technical debt” or “software decay.”
Our customers are usually very happy to get their brand-new website; there’s a satisfying feeling knowing that WordPress is up-to-date as are all the extensions. Everything works wonderfully.
However, it doesn’t take long for what was once a state-of-the-art solution to start getting outdated.
WordPress updates get skipped, extensions are outdated or no longer supported, the website starts to slow down, and it could even be hijacked by malicious software.
The world of the web continues to involve, with everchanging rules imposed by browsers, Google continuously changes its algorithm, and customer expectations continue to evolve; meanwhile, the website lags further and further behind.
Slowly but surely, the website goes from being beautiful to being embarrassing, because it no longer makes their business shine.
Eventually, it becomes cheaper to create a new website than to try to recover a website that has not been maintained for too long.
After looking at too many websites that had been abandoned, we realized that our customers need ongoing support and maintenance for their website.
With this in mind, we developed our WordPress Maintenance and Support Plan.